Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
9.8
Location
10.0
Service
10.0
Dining
9.8
Guest reviews
7.8/10
based on 5 reviews
9.1
9.1/10 based on 68 reviews
John
United States of America,
February
2025
7.0/10
My stay at Hotel Shirakabaso in Shigakogen was absolutely very nice! The location was unbeatable for skiing, as it was right near the bus stop and chair lifts. I felt welcomed by the fantastic staff and enjoyed the lovely Japanese-style accommodations. The onsen was a highlight after long days on the slopes, and the meals were simply delicious! The only drawback was the limited dining options outside the hotel in the evenings.
Rooms
10.0
I stayed in a traditional Japanese-style room, which was spacious and impeccably clean. It felt cozy, with all the amenities necessary for a comfortable stay.
Service
10.0
The service was excellent! Every staff member was friendly and genuinely wanted to make my stay enjoyable. They were incredibly helpful with all my needs, from ski rentals to meal suggestions.
Location
10.0
The location was perfect! It's conveniently located near bus stops and the Hasuike lift, making it so easy to head out for skiing or hiking.
Dining
10.0
The food was wonderful and exceeded my expectations! Breakfast offered a nice mix of Japanese and continental options, while dinner included a delicious hot pot that warmed me up after skiing.
Facilities
10.0
The hotel had great facilities, including on-site ski rentals and a fantastic onsen. It was well-equipped and made my stay very comfortable.
Bill
United States of America,
February
2025
6.4/10
My stay at Hotel Shirakabaso Shigakogen was really good. The location was unbeatable, right across from the bus stop, making skiing incredibly convenient. The staff provided warm and attentive service, truly going above and beyond to ensure a comfortable experience. The only downside was the limited evening activities, but that's to be expected in Shiga Kogen. Overall, I felt right at home here! 🏂✨
Rooms
10.0
The Japanese-style room was spacious and comfortable, with beautiful decor and ample space for my luggage. I loved the futons!
Service
10.0
The hospitality was second to none. The staff made me feel welcomed from the moment I arrived. They helped with everything I needed, from ski rentals to local tips.
Location
10.0
The hotel is conveniently located across from the bus stop, making it easy to access ski areas and other spots in Shiga Kogen. It couldn't be better!
Dining
9.0
The food was delicious and authentic Japanese home cooking, with options like shabu shabu and sukiyaki. The on-site store had reasonable prices for snacks, beer, and sake.
Facilities
9.0
The hotel was equipped with everything I needed, including ski rentals and a relaxing onsen. The lobby was a great place to gather after a long day.
John
United States of America,
February
2025
7.2/10
My stay at Hotel Shirakabaso Shigakogen was truly fantastic. The location was exceptionally convenient, with immediate access to ski lifts and bus services. The staff provided very nice hospitality, making me feel right at home. The onsen experience was a highlight after a long day of skiing, while the food was delicious and comforting, featuring hearty Japanese meals each evening. The only downside was the lack of nightlife options nearby, but this is typical for the area.
Rooms
10.0
The Japanese-style room I stayed in was beautiful and spacious, with great amenities including a massage chair. It was the perfect retreat after a day outdoors.
Service
10.0
The service was excellent. From booking ski lessons to helping with gear rentals, the staff went above and beyond to ensure I had everything I needed.
Location
10.0
The hotel’s location is ideal, being just across the road from the bus stop and very close to multiple ski lifts. This made travel around Shiga Kogen super easy.
Dining
10.0
The dining experience was a treat, with nightly offerings of shabu shabu or sukiyaki that were perfect after a day on the slopes. Breakfast was also wonderful, setting me up for the day ahead.
Facilities
9.0
Facilities were excellent, including ski rental services on-site and access to a relaxing onsen that was a highlight of my trip.
George
United States of America,
November
2024
7.2/10
I thoroughly enjoyed my stay at Hotel Shirakabaso Shigakogen. The location was unbeatable, right across from the bus stop, making skiing and exploring the area super convenient. The hospitality from the staff was really good—they were friendly and attentive throughout my visit. However, I did notice that the hotel building is quite dated, which might not appeal to everyone. Overall, I would highly recommend this hotel for anyone looking for a cozy and welcoming experience in Shiga Kogen.
Rooms
9.0
My room was spacious and beautifully maintained, providing a comfortable stay. I appreciated how clean everything was too.
Service
10.0
The service was excellent. The staff went above and beyond to help with ski rentals and lesson reservations.
Location
10.0
The hotel is perfectly located next to the bus stop, making it incredibly easy to access the ski slopes and nearby areas.
Dining
10.0
The meals were delicious home-cooked Japanese style, and the variety kept things interesting throughout my stay.
Facilities
9.0
Fantastic facilities including ski rental on-site, a relaxing onsen, and a well-stocked store for snacks and drinks.
Ray
United States of America,
November
2024
6.0/10
My stay at Hotel Shirakabaso Shigakogen was truly lovely. The location couldn't be better, right across from the bus stop and so close to the slopes. The service was excellent, with staff always eager to assist. The food, both breakfast and dinner, was hearty and good. While the hotel's older charm adds to its character, it's something to keep in mind if you're expecting modern amenities.
Rooms
10.0
I stayed in a traditional Japanese-style room, which was not only clean but also incredibly comfortable. It had a unique ambiance with tatami mats and a massage chair, making it perfect for relaxing after a day on the slopes.
Service
10.0
The service was really good from start to finish. Naoko and the team provided thoughtful recommendations and support with everything from ski passes to equipment rentals. They genuinely made me feel welcomed and valued throughout my stay.
Location
10.0
The location is prime—just a short walk from the Hasuike Lift and across the road from the bus station. This made it extremely convenient to explore different areas of Shiga Kogen without any hassle.
Dining
10.0
Dining here was a highlight. Each meal offered a wonderful mix of Japanese cuisine, including comforting hot pots and a great variety for breakfast. It truly felt like authentic home-cooked food.
Facilities
10.0
The hotel had all the right amenities for a ski getaway. From onsite ski equipment rentals to a relaxing onsen, everything was set up to ensure a hassle-free and enjoyable experience.
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